Equipment maintenance software that reads the machines itself.
Backoffice plans the week from live meter readings, and Field Office runs it on site.
30% more tasks
in the same time.
25% less driving
by planning visits ahead of time.
No system to replace
It feeds Dynamics 365 Field Service, Dobby or your own.
One integrated platform.
From consumption data to invoicing, the Flowplan software brings insight, service, and billing together in one place.
Your overview, your layout
Smart dashboard
The first thing you see when you log in: a fully customisable dashboard where widgets cover every part of the operation, from installations and tasks to usage and service.
- Widgets for everythingLive map, task calendar, usage and service stats: every corner of the app has a widget.
- Drag and dropArrange the layout so the overview fits your workflow.
Per machine · tap · filter
Consumption data
Track consumption in near real time, down to the individual drink, tap, and filter. No manual readings.
- Leak detectionAbnormal flow is flagged automatically, before it becomes water damage.
- Per-beverage metricsData broken down by each drink type and portion size.
Data-driven insights
Insights
Spot patterns and waste before they become a problem: consumption trends across installations, down to the individual pour.
- Drink detectionMachine learning classifies flow patterns into drink types and sizes.
- Draft beer & wastePer-pour data and poured-versus-sold waste analysis for tap systems.
Automatic monitoring
Water quality
Keep an eye on water quality right in the platform. Follow filter capacity and quality trends over time, and catch deviations before they affect taste or machines.
- Quality over timeTrack how water quality evolves on each installation.
- Filter capacitySee how much capacity is left, based on actual consumption.
Capacity & overview
Performance reports
Automatically calculated capacity and reports that give management a clear view of operations across every location.
- Automatic capacityBackoffice computes operational limits for you.
- Share with customersGive customers access to relevant consumption and performance data.
Service at the right time
Smart task windows
The platform predicts when service and filter changes are due and groups stops into smart task windows per location.
- Predictive serviceThe model flags filter changes before they become urgent.
- Location overviewSee which locations need a visit soon.
Connected to your systems
Integrations
Connect Flowplan to the tools you already use across field service, POS, inventory and accounting. Data flows both ways through the open API.
- Two-way APICreate and update customers, locations and installations from your own systems.
- Tasks & eventsSend service tasks to Dynamics 365 Field Service or Dobby, and have filter, leak and connection events pushed automatically.
From usage to invoice
Billing-ready data
Consumption and service history are logged per customer and location, ready to feed your invoicing flow through reports and the API.
- Usage per customerWater usage and service events, split by customer and location.
- Less adminNo manual readings or double entry: the numbers are already collected.
Mobile app for technicians
Field Office
The technician's co-pilot in the field: scan, swap, and confirm on the spot. The same data as Backoffice, always in sync.
- Scan & identifyA QR scan pulls up the machine, filter, and history instantly.
- Log service on siteRecord filter swaps and tasks in a couple of taps.
- Task map & packing listDue tasks per location, directions, and which filters to bring, ready offline.
Where it fits
It does not replace your field service system.
Most service teams already run equipment maintenance software of some kind, to schedule work and raise invoices. Flowplan does not ask you to move off it. The platform sits underneath: it reads the machines, works out what needs doing and when, and puts that into the system your team already opens every morning.
Service tasks go to Dynamics 365 Field Service or Dobby. Filter, leak and connection events are pushed automatically. The API runs both ways, so you can create and update customers, locations and installations from your own systems, and read consumption back out per customer and per location.
What changes is where the work comes from. A task appears because a filter is close to its real capacity, or because a line is running while the venue is shut. Nobody set that interval by hand.
Is this a CMMS?
No. A CMMS holds your asset register and the jobs against it, and it relies on someone entering what happened. Flowplan measures the equipment directly, works out what needs doing from that, and hands the job to the system you already use. Teams run both.
How is it different from the equipment maintenance software we already run?
Most equipment maintenance software schedules from a date and a service interval. This schedules from the machine: litres through the filter, temperature at the outlet, hours of use. The interval stops being a guess, so visits land where they are needed.
Does it replace Dynamics 365 Field Service or Dobby?
No, it feeds them. Service tasks are sent across, and filter, leak and connection events are pushed automatically. If you run something else, the API goes both ways.
What does the technician actually use?
Field Office on a phone. A QR scan pulls up the machine, its filter and its history, the technician logs the swap in a couple of taps, and the day's stops and packing list work offline.
Where does the data come from?
A Beam on the machine, reading its own temperature sensor and whatever meter sits on the line. Beam reads third-party meters too, so a mixed fleet does not need standardising on our hardware first.
Can our customers see their own numbers?
Yes. You choose which consumption and performance figures each customer gets access to.
Can we invoice from it?
Water use and service events are logged per customer and per location, and come out through reports or the API into your invoicing flow. Nobody re-reads a meter to raise the invoice.
Every number on these screens starts at a machine.
Beam is the transmitter on the equipment, a Flowmeter counts the litres on the line, and conductivity, pressure and level arrive as add-on sensors on Beam PRO.
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