Coffee machine telemetry that prevents breakdowns.
Flowplan's coffee telemetry counts every litre through each machine you service, so you change the filter before limescale stops the machine.
Trusted with +9,000 installations across 16 countries
Up to 50% fewer breakdowns
Limescale is handled before a machine stops, so your customer keeps serving coffee.
25% more filter changes
Every litre is counted live, so no filter runs over and none get forgotten, and you bill more changes.
30% lower service costs
Fewer emergency call-outs and 25% less driving, because the technician knows what is waiting before setting off.
Still brewing, because someone counted the litres.
Coffee machine telemetry means Flowplan measures what every machine you service actually runs, so filter changes get booked while there is still capacity left.
What our customers say.
Service teams whose coffee telemetry runs on Flowplan.
“It’s an incredibly easy way to monitor the consumption of a coffee machine and we can ensure that the customer’s machine is in operation all the time.”
“The very special thing about Flowplan is that it is so user-friendly. It makes it easy for me. I can get all our service customers together on one platform and keep track of it easily and quickly.”
“With Flowplan we have one overview of what the machines consume. We change the filter when its capacity is used up, at the right time, which helps the customer's climate footprint and their bottom line.”
How it works
How coffee machine telemetry prevents breakdowns
01Plug and play installation
Your technician fits a Beam during a visit you already make, and it counts every litre through the machine from then on.
- 02
See what every machine runs
Every machine reports on its own, so you see the litres it has run and the cups it has served.
- 03
Breakdowns stop happening
Filter changes get scheduled while the machine is still running, so the visit lands on your route as planned work instead of an emergency.
Stop finding out when the machine has already stopped
- Plug and play in minutes
- No Wi-Fi, no power needed
- Fits any machine, any brand
The first sign of a problem is the phone ringing
Filters get changed early at one café and late at the next, because nobody knows how many litres each machine has actually run. Scale builds where nobody is looking, and the first real signal is a customer ringing to say the machine is down.
The machine gets serviced while it is still running.
One Beam per machine measures what it actually uses, so filter changes land before scale does any damage. The machine keeps brewing, and the visits that are left are planned.
Software
Two apps. One flow.
Flowplan lives in two places: Backoffice at the desk and Field Office in the field, same data, two roles.
Built on Flowplan Beam.
Fits any brand, lasts up to 5 years on one battery, and needs no Wi-Fi.
Explore BeamHow does coffee machine telemetry prevent a breakdown?
7 out of 10 breakdowns are caused by scale, from a water filter that was forgotten or was the wrong one for the machine. Scale builds with every litre that runs through, so Beam measures that consumption and tells you when the filter is used up. A filter changed on time keeps the scale out, so nobody has to descale the machine.
Will it fit the machines I already service?
Beam fits every machine type and runs independently of your customer's network, so nothing depends on their Wi-Fi or their IT. Fitting takes minutes during a quiet hour. It works the same on machines you did not sell, which is how a mixed coffee fleet gets monitored without standardising it first.
What happens if a Beam fails?
Our support team is always ready to help. If something is wrong with a Beam, we repair it or replace it.
Am I locked into a contract?
If you buy the Beams, the maintenance software is month-to-month and you can cancel anytime. Leasing means committing for the lease term, which is what keeps the up-front cost down.
Will it pay for itself?
Partners normally see it pay for itself. An emergency call-out costs a technician's day, and every one you prevent becomes planned, billable work instead.
Do you sell to my customers?
No. We only sell through partners. When a café or kitchen contacts us directly, we point them at a partner who serves their area.
Pricing
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Hardware
Software