Coffee machine telemetry that prevents breakdowns.

Flowplan counts every litre through each machine you service, so you change the filter before limescale stops the machine.

Trusted with +9,000 installations across 16 countries

Film: a stockroom, and the Flowplan app on a phone confirming a filter change.
  • Up to 50% fewer breakdowns

    Limescale is handled before a machine stops, so your customer keeps serving coffee.

  • 25% more filter changes

    Every litre is counted live, so no filter runs over and none get forgotten, and you bill more changes.

  • 30% lower service costs

    Fewer emergency call-outs and 25% less driving, because the technician knows what is waiting before setting off.

Still brewing, because someone counted the litres.

Coffee machine telemetry means Flowplan measures what every machine you service actually runs, so filter changes get booked while there is still capacity left.

Coffee being poured from an espresso machine

days since last breakdown

How it works

How coffee machine telemetry prevents breakdowns

  1. Flowplan Beam installed01

    Plug and play installation

    Your technician fits a Beam during a visit you already make, and it counts every litre through the machine from then on.

  2. 02

    See what every machine runs

    Every machine reports on its own, so you see the litres it has run and the cups it has served.

  3. 03

    Breakdowns stop happening

    Filter changes get scheduled while the machine is still running, so the visit lands on your route as planned work instead of an emergency.

Stop finding out when the machine has already stopped

  • Plug and play in minutes
  • No WiFi, no power needed
  • Fits any machine, any brand

Before

The first sign of a problem is the phone ringing

Filters get changed early at one café and late at the next, because nobody knows how many litres each machine has actually run. Scale builds where nobody is looking, and the first real signal is a customer ringing to say the machine is down.

A phone showing Flowplan's backoffice with an upcoming water filter change on a coffee machine

After Flowplan

The machine gets serviced while it is still running.

One Beam per machine measures what it actually uses, so filter changes land before scale does any damage. The machine keeps brewing, and the visits that are left are planned.

Testimonials

What our customers say.

Poul SkovYellowbeard
“It’s an incredibly easy way to monitor the consumption of a coffee machine and we can ensure that the customer’s machine is in operation all the time.”
Daniel SansH.W. Larsen
“The very special thing about Flowplan is that it is so user-friendly. It makes it easy for me. I can get all our service customers together on one platform and keep track of it easily and quickly.”
Frank Burgdorf MadsenPeter Larsen Kaffe
“With Flowplan we have one overview of what the machines consume. We change the filter when its capacity is used up, at the right time, which helps the customer's climate footprint and their bottom line.”

Software

Two apps. One flow.

Flowplan lives in two places: Backoffice at the desk and Field Office in the field, same data, two roles.

See the whole platform

Desktop platform

Backoffice

The command centre: consumption, service, and billing in one overview.

Mobile app for technicians

Field Office

The technician's co-pilot in the field: scan, swap, and confirm on the spot.

How does coffee machine telemetry prevent a breakdown?

7 out of 10 breakdowns are caused by scale, from a water filter that was forgotten or was the wrong one for the machine. Scale builds with every litre that runs through, so Beam measures that consumption and tells you when the filter is used up. A filter changed on time keeps the scale out, so nobody has to descale the machine. You also see when a machine starts using more water than usual, which is often the first sign something is wrong.

Will it fit the machines I already service?

Beam fits every machine type and runs independently of your customer's network, so nothing depends on their WiFi or their IT. Fitting takes minutes during a quiet hour.

What happens if a Beam fails?

Our support team is always ready to help. If something is wrong with a Beam, we repair it or replace it.

Am I locked into a contract?

If you buy the Beams, the software is month-to-month and you can cancel anytime. Leasing means committing for the lease term, which is what keeps the up-front cost down.

Will it pay for itself?

Partners normally see it pay for itself. An emergency call-out costs a technician's day, and every one you prevent becomes planned, billable work instead.

Do you sell to my customers?

No. We only sell through partners. When a café or kitchen contacts us directly, we point them at a partner who serves their area.

Pricing

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Pick coverage and software level, the total updates instantly.

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Hardware

Software